Privacy Policy

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Last Updated: September 25, 2025

Nduro (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, apps, and related services (the “Services”).

By using our Services, you agree to the practices described here. If you have any questions, contact us at support@nduroai.com.

We may update this policy from time to time. Continued use of the Services after updates means you accept the changes. Please review this page periodically.

We collect the following types of information to provide and improve our Services:

• Personal Identifiers: Name, email, date of birth, gender, profile picture, and contact details.
  • Purpose: Account setup, communication, personalization.
  • Legal Basis: Contract or consent.
• Payment Information: Credit or debit card details, processed securely by third-party providers.
  • Purpose: Processing payments, subscriptions, and purchases.
  • Legal Basis: Contract.
• Health and Fitness Data: Workout data (distance, pace, heart rate, cadence), fueling details, and location data.
  • Purpose: Providing personalized training and fueling recommendations via AI.
  • Legal Basis: Contract or consent.
• Technical Data: IP address, device information, usage data, cookies, and server logs.
  • Purpose: Analytics, service improvement, and security.
  • Legal Basis: Legitimate interest.
• User Content: Photos, feedback, profile information, and in-app communications.
  • Purpose: Community functions and feature use.
  • Legal Basis: Consent.
• Inferred Data: Insights derived from your inputs and other sources.
  • Purpose: Improving AI coaching and personalization.
  • Legal Basis: Consent.
    

3. How We Use Your Data

• To deliver, maintain, and improve the Services.
• To generate AI-driven training and fueling recommendations.
• To communicate with you about your account, updates, and support.
• To send marketing communications with your consent (you may opt out at any time).
• To analyze usage patterns to improve features and user experience.
• To comply with legal requirements.
• To protect user safety, prevent fraud, and enforce policies.

Important Disclaimer: Fueling and training guidance is provided for informational purposes only. Nduro is not liable for injuries, illness, or adverse effects. Always consult a healthcare professional before making changes to your exercise or nutrition routine.

We do not sell or rent your information. We share your data only with trusted third parties when necessary to provide and improve the Services, such as:

• Hosting providers for secure data storage.
• Payment processors for transactions.
• Communication and support tools for customer service.
• Analytics providers to improve functionality.
• Advertising partners with your consent.
• AI partners, using anonymized data, with your consent.
• Legal authorities, when required by law.

Your information may be transferred internationally under secure legal mechanisms.

We use cookies and similar technologies to:

• Remember your preferences and login details.
• Analyze usage and improve Services.
• Support app functionality.
• Provide personalized marketing with your consent.

You can manage cookies in your browser or device settings.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.
• Opt out of marketing communications.

Contact us at support@nduroai.com to exercise your rights.

We retain personal data only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

We use safeguards including encryption, secure servers, access controls, and audits. While no system is completely secure, we will notify users and regulators of any data breach as required by law.

With your consent, authorized employees may temporarily access your account for troubleshooting. This access is secure, logged, and time-limited.

Our Services are not intended for users under 18. We do not knowingly collect data from minors.

Our Services use AI to generate recommendations. You may request human review of any significant decision affecting you.

We may revise this Privacy Policy at any time. Major changes will be communicated in the app, by email, or on this page.